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Freight Broker Service - FAQ
What kind of shipping service can I book with you?
We offer shipping services via road, rail, ocean and air. Remember, we are not fulltime shippers. We act as a liaison between a person or a company that requires shipping services and the shipping company. We determine the exact requirement of the shippers and find an appropriate carrier that meets the shipping requirements including price factor.
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Do you provide insurance coverage for the shipment?
We don't provide insurance coverage. You are advised to obtain freight insurance on your own for the valuable goods.
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Do you take possession of the goods?
We don't take material possession of the goods, but will make arrangements with licensed truckers and container movers to take possession of your goods to move it to your destination.
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What exactly do you do?
We use our extensive contacts with trucking/shipping companies to find shipping containers that can accommodate freight for significantly lower costs. We will then pass on this to regular shipping customers that want to reduce shipping costs. We provide quotes, source trucks, look into legalities and allow you to track the movement of goods.
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I have to ship to different countries and places. Will you assist me with coordinating shipping to different countries?
Yes, you can save valuable time by leaving the task of finding shipping carriers, and coordinating your shipping requirements by leaving the task to Freight Broker Service. In that case we will also look into the matters of insurance for maximum protection of your goods.
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